Book Reviews for Thinkers: Malcolm Gladwell "Outliers"

By Mike in Tokyo Rogers


I am a huge fan of Malcolm Gladwell and, even if you don't read books too often, I strongly suggest that you read Malcolm Gladwell.


It will put you well ahead of your peers in understanding, perhaps not the nuts and bolts of marketing, but philosophy and great insights to how things work and why some things become popular in our society today.


Gladwell became hugely popular with the books, The Tipping Point and Blink.


The Tipping Point explains why things run as under-currents for so long and then, suddenly, burst out into mass popularity. His theory is best explained as a comparison to the common cold or influenza. In the case of influenza, the disease is in all of our bodies at all times, but what causes it to suddenly explode and to become pandemic only to subside quietly later on just as quickly as it arrived? Gladwell explains that perfectly and in an incredibly interesting writing style that will have the reader enthralled the entire book.


In Blink, Gladwell explains how we can judge something within a split second and do... It's just that, as a result of living in modern society, we depress our instinctive feelings and use our brains more... Sometimes with bad results...

Outliers by Malcolm Gladwell

Say, late at night, a woman enters a dark building and goes to the elevator. She stands there and then a man comes to stand next to her. She instinctively feels that something is wrong; there is some danger. Yet she rationalizes that she is just being paranoid. She enters the elevator with the man and then, in the elevator, she is robbed or worse.


Compared with the fawn in a field. A fawn senses danger and then does not hesitate to think, the fawn is off on a dash to run away.


Had the woman trusted her instinctive feelings that nature gave her, she wouldn't have had the unfortunate incident happen to her. That is the lessons of Blink; that we can judge anything, a person, a book, a movie, music, whatever within a second or two.


I think this is absolutely true. After working in music and entertainment for over 30 years, I can judge within 2 seconds if some music I hear is "good" or not (meaning something that I would like).


Malcolm Gladwell's newest book Outliers "The Story of Success" is another winner. This time he explains about what it takes to be a world class professional. It doesn't matter whether we are considering   professional hockey players, musicians, concert pianists, soccer players or Biochemical engineers... Gladwell has unlocked the mystery as to what makes one person a Nobel Peace Prize candidate and ones that were also-ran...


I highly recommend this book for everyone especially parents with small children. After reading Outliers, you may see why some kids excel and others are just "like all the others" and how much you really do have to say about your child's future.


I think the results will astound you.


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Keywords: Malcolm Gladwell, Outliers, Tipping Point, Blink, Nobel Peace Prize, kids, children, Mike Rogers, Marketing Japan, Mike in Tokyo Rogers


  

Creating a Buzz Requires Credibility

By Mike in Tokyo Rogers

A good friend of mine once said to me, "Credibility is hard to get but even harder to buy." When I heard this I thought it was simply genius. It's so absolutely true.

Lately, I've been reading Malcolm Gladwell's most recent book, "Outliers." In one section at the front of the book, he writes about how kids get into the Canadian Major Junior A Hockey League; the premier league for children and teens hoping to become professional hockey players.

Malcolm Gladwell's Outliers

Gladwell writes:

You can't buy your way into Major Junior A hockey. It doesn't matter who your father or mother is, or who your grandfather was, or what business your family is in. Nor does it matter if you live in the most remote corner of the most northerly province in Canada. If you have the ability, the vast network of hockey scouts and talent spotters will find you, and if you are willing to develop that ability, the system will reward  you.

Gladwell then goes on to point out that there's a lot of luck and being in the right place at the right time is so important towards becoming successful... But he also delves deeply into working at success and dedicating time and effort practicing and honing one's skills.

I'd like to point out that if a kid gets into Major Junior A hockey in Canada, then that kid gets "status." With Major Junior A hockey comes credibility. And this credibility is impossible to buy.

It's the same when you are trying to build a buzz for your product or service... Credibility is crucial. Without credibility, you will never build a long-term lasting success. Quality is crucial to credibility.

Not only is this critical for other people's perceptions, but it is also, I think, the deciding factor for yourself and your team. Think about this: If you or any of your team member's are not 100% sold on your idea, product or service; If you do not have complete and total faith in what you are doing, then you will have doubt in the back of your mind somewhere...

This doubt, no matter how small, will do great damage to your efforts so the elimination of this doubt is so important... This is where, even more than what others think, what you think, in your heart and in your sub-conscious, is critical. You must believe in what you are doing to be successful. It is even written in the bible, "Belief can move mountains."

I've told this to many people that I work with; creating a buzz and almost everything else we do is a form of sales. In sales, I must believe in my product absolutely to be totally effective. Why? Because sales is not a transference of data. If it were just passing along facts, then car salesmen could sell the best cars with a copy of a pdf. But it doesn't work that way. Sales is a transference of emotions. I, the salesman, must transfer my excitement and belief about my product to you, the customer. You must get excited about what I have to sell.

I have to believe. You have to believe. This is the key to sales (and creating a buzz)!  

I am now working with partners on promoting tourism to a former Eastern Block country in Europe. In some circles, this promotion has been extremely difficult. Why? Because twenty years ago, this country was involved in a civil war and many Japanese people still have the image of war when they think of this nation.

We have to change that image among the Japanese. Maybe you have guessed the name of this country already.... A war 20 years ago in Europe? Yes. It had to be one of the countries in former Yugoslavia. I'm talking specifically about Croatia.

Actually, Croatia is nothing like the image that many Japanese people have; a cold and dreary former Soviet Bloc territory. Croatia has a rich history; formerly part of the Hapsburg Empire; formerly Rome. Croatia's tourism promotional copy is "The Mediterranean the way it used to be." Croatia has 7 world heritage sites, glorious architecture, fantastic gourmet (including seafood) and more! See some sites here.

But some Japanese still have the image of war.

Recently, two things have greatly helped us to gain trust and credibility among the Japanese. One has been the push from Japanese travel agents for Japanese tourists to visit Croatia. It really helps to show people the tourism and travel brochures made by reputable Japanese companies like Japan Airlines (JAL), All Nippon Airways (ANA) and Japan Travel Bureau (JTB) recommending Croatia. I mean, if Croatia weren't safe, they certainly wouldn't recommend it.

Regent Esplanade Zagreb

But the most recent thing that I think will be the watershed moment for Croatia tourism will be this December. From this December, Tokyo FM (TFM) will run a station-wide promotion on air and on the Internet (this will include, of course, SNS, blogs, Twitter, Pick, Mixi and Facebook!) The promotion will be for three lucky couples to win a vacation to Croatia including airfare and hotel....

The hotel stay is at one of the most prestigious hotels in all of Europe! It's the Regent Esplanade Zagreb. See photos here that will drop your jaw.

See more photos of the Regent Esplanade Zagreb here

There's not a person in Japan over the age of 18 who hasn't heard of Tokyo FM. Tokyo FM is the flagship station of a 34 station Japan-wide FM network. Tokyo FM is prestige.

Will Croatia become the huge buzz and "place to be" amongst the Japanese within the next two years? That remains to be seen, but Tokyo FM accepting Croatia as a partner for a big Christmas campaign gives Croatia the respect and credibility Croatia needs. With this credibility in hand, it is the final critical factor needed to build the buzz among the Japanese who like to travel.

Now, with this credibility, they can get to work on building a buzz.
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Keywords:
Croatia, SNS, ANA, Europe, Twitter, Social Media, Outliers, Japan, Christmas campaign, All Nippon Airways, credibility, Mike Rogers, Tokyo FM, U-Stream, Tokyo, Pick, Regent Esplanade Zagreb, blogs, Internet, Japan, Mike in Tokyo Rogers, Malcolm Gladwell, The Mediterranean the way it used to be, JAL, Japan Airlines, Japan Travel Bureau, JTB